Warranty Policy

General Warranty Policy for Perfume:

1. Coverage

Most perfume warranties or return policies cover:

• Damaged or defective products (e.g., broken bottles, leaking, malfunctioning spray)

• Wrong item shipped (if it doesn’t match your order)

• Authenticity guarantees (especially from luxury brands or authorized retailers)

2. Timeframe

• Usually 7 to 30 days from the date of purchase or delivery.

• Some retailers may extend this during holidays or special promotions.

3. Conditions for Return/Exchange

To be eligible for warranty or return:

• Product must be unused or lightly used (some stores allow opened items, but many do not).

• Must be in original packaging, with tags or seals (if applicable).

• Must include proof of purchase (receipt, order confirmation).

4. Exclusions

• Used or heavily consumed products often aren’t covered.

• Change of mind (not liking the scent) is usually not covered unless the store has a flexible return policy.

• Purchases from unauthorized resellers or third-party marketplaces may not be eligible.

5. Process

• Contact customer service or go to the store where you bought it.

• Provide details, proof of purchase, and sometimes photos.

• Return shipping may be free or at your expense, depending on the policy.